Terms of service

These Terms of Service govern your use of www.muse-dublin.com (the “Website”) and any purchases or services offered by Muse Dublin.

By accessing our Website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

Who We Are

Company name: Muse Dublin
Email: support@muse-dublin.com

Throughout this document, “we”, “us”, and “our” refer to Muse Dublin.

Use of Our Website

By using our Website, you confirm that:

You are at least 18 years old, or have permission from a parent or guardian
You will not use our products or services for any illegal or unauthorized purpose
You will not attempt to harm, disrupt, or misuse our Website

Any breach of these Terms may result in termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to copy, reproduce, resell, or exploit any part of our Website, products, or services without written permission.

Your non-payment data may be transferred across networks to operate our services. All payment data is encrypted and handled securely.

Products and Pricing

All prices are subject to change without notice
We reserve the right to modify or discontinue products at any time
Some products may be available in limited quantities

We do our best to display products accurately, but colors and images may vary slightly depending on your device.

Orders and Billing

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide accurate and complete billing and shipping information. If any details are incorrect, this may delay or affect your order.

We may limit or cancel orders that appear to be fraudulent or placed by resellers.

Shipping and Delivery

Delivery times are estimates and not guaranteed. Delays may occur due to factors outside our control.

Muse Dublin is not responsible for delays caused by shipping carriers, customs, or incorrect customer information.

Returns and Refunds

We want you to love your purchase. If not, you may request a return within 30 days of delivery.

To be eligible:

Items must be unused and in original condition
Original packaging must be included

Customers are responsible for return shipping costs.

For full details, please refer to our Returns & Refund Policy.

Third-Party Services

Our store is hosted by Shopify, which provides the platform we use to sell our products.

We may also use third-party tools or services (such as payment providers or analytics tools). These are provided “as is,” and we are not responsible for their performance or policies.

Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their content, policies, or practices.

Please review their terms before engaging with them.

User Content and Feedback

If you submit reviews, comments, or feedback:

You grant us permission to use, edit, and publish them
You confirm that your content does not violate any laws or third-party rights

We reserve the right to remove any content we consider inappropriate.

Personal Information

Your personal data is handled in accordance with our Privacy Policy.

Errors and Inaccuracies

Occasionally, our Website may contain errors related to product descriptions, pricing, or availability.

We reserve the right to correct these errors and cancel orders if necessary.

Prohibited Uses

You may not use our Website:

For unlawful purposes
To violate any laws or regulations
To infringe intellectual property rights
To distribute harmful code or spam
To collect personal data unlawfully

We reserve the right to terminate access for violations.

Disclaimer of Liability

All products and services are provided “as is” and “as available.”

We do not guarantee that the Website will be uninterrupted or error-free.

To the fullest extent permitted by law, Muse Dublin shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or use.

Indemnification

You agree to indemnify and hold harmless Muse Dublin from any claims, damages, or expenses resulting from your breach of these Terms or misuse of our Website.